Privacy Policy

Last updated: August 28, 2025

This Privacy Policy explains how this website collects, uses, and protects your personal information. By using this site, you agree to the terms described here.

1. Who we are

This website is operated by Olya Shumylo to provide consultations, training, online courses, and resources for diplomatic spouses and partners, diplomats, foreign missions and ministries of foreign affairs. If you have any questions, please contact me at olga.shumylo@gmail.com

2. Information we collect

We may collect the following types of information when you visit or interact with this website:

  • Website analytics: Information about your browser, device, IP address, pages you visit, and how you use the site.

  • Cookies: Small files placed on your device to keep the site working correctly and to measure traffic.

  • Forms: When you sign up for a newsletter or contact me, I collect the data you enter (such as your name and email).

  • Consultations and support groups: When you book a consultation or express interest in a support group, I may collect details you provide, such as your name, email, phone number, and information about your needs.

  • Member Areas / Masterclass: When you subscribe or purchase a Masterclass, I collect details relating to your subscription (such as your name, email, and payment information).

  • Scheduling: When you book an appointment, I collect the details needed to complete the booking (such as your name, email, phone number, and appointment details).

  • Payments: When you make a purchase, your payment details are collected and processed securely by third-party payment providers (PayPal or Stripe). I do not store your full payment information.

3. How we use your information

Your information is used only for the purposes it was collected:

  • To provide access to the website, courses, consultations, and support groups.

  • To process payments securely.

  • To send you newsletters or updates if you have subscribed.

  • To respond to your enquiries or bookings.

  • To understand how the site is used and improve it.

4. Sharing your information

I share your information only with trusted third parties that help this website function:

  • Squarespace (website hosting, analytics, forms, Member Areas, email campaigns).

  • PayPal/Stripe (payment processing).

  • Acuity Scheduling (appointment booking).

  • YouTube (video hosting).

These services have their own privacy policies, which explain how they handle your data.

5. Cookies

This website uses cookies and similar technologies to make the site work properly and to analyse traffic. Some cookies are necessary and always active. Others (such as analytics cookies) are only used if you accept them via the cookie banner.

You can control cookies through your browser settings or by adjusting your preferences on the banner.

6. Your choices

You have the right to:

  • Access the personal data I hold about you.

  • Request corrections to your data.

  • Ask for your data to be deleted, unless I need it for legal or contractual reasons.

  • Unsubscribe from newsletters at any time by clicking the link in the email.

7. Security

I take reasonable steps to protect your personal information, but no system is 100% secure. Sensitive data, such as payments, is handled securely by PayPal or Stripe.

8. Contact

If you have any questions about this Privacy Policy or how your data is used, please contact me at: olga.shumylo@gmail.com

Thank you!